National Complaints Register – Bank Settlements
A survey has been undertaken which records lawyers’ and conveyancers’ comments in respect of the performance of the major banks in settlements. View the survey results.
As a follow up to the survey, a Register has been created, where lawyers and conveyancers can record complaints against banks on individual files. This Register will tally problems incurred on a day to day basis and record the nature and details of the complaint and the cost in time and lost productivity to the firm or company. Lawyers and conveyancers are encouraged to provide feedback regarding the banks’ settlement processes by recording a complaint on the Register. This process is aimed at identifying significant issues and facilitating a national solution to those issues with key stakeholders such as the Law Council of Australia, the Australian Bankers’ Association and the major banks.
Published on the LIV Property Law Section
No comments:
Post a Comment