(name withheld)
Business Banking Manager
Australian & New Zealand Banking Group Limited
< def'n > digital conveyancing (1)the system of exchanging sales & mortgage documentation and property data electronically (2)between vendor & buyer, agent & lawyer, brokers & banks, government & land registry (3)from point of sale to contract to settlement (4)with or without printed documentation (preferably without)< /def'n >
(name withheld)
Business Banking Manager
Australian & New Zealand Banking Group Limited
The FTRA (or 100-point) Standard, although widely known and used, is more than 20 years old. It was devised before the development of desktop publishing and the wide availability of inexpensive, high-quality colour printing. It is generally considered to be from an era when identity fraud was much less of a problem generally and to Land Registries than it is today. While still a useful general-purpose standard, it is considered by Land Registries to be insufficiently rigorous for deterring fraud in land title transactions.
Elecronic conveyancing doesn’t have a fixed definition.
NECS decribes it as an efficient and convenient way of completing property based transactions and lodging land title dealings for registration. In others word conducting a financial settlement electronically and registering land registry instruments electronically rather than with paper forms lodged over the counter.
247Legal has attempted to define electronic conveyancing - the system of exchanging sales & mortgage documentation and property data electronically between vendor & buyer, agent & lawyer, brokers & banks, government & land registry from point of sale to contract to settlement without (or with minimal) printed documentation.
Or perhaps electronic conveyancing can be as simple as being able to exchange documents electronically.
To be able to exchange documents electronically, by email for example, you have to be able to convert a paper document into an electronic document. The most common method is to use a scanner and the most common format is a PDF.
For the past 30 years, the fax has been the most common method for exchanging documents. If it has not yet happened, soon scanned to email documents will overtake the fax, which is common sense. But fax technology continues to dominate the industry, particularly with the 4 major banks. This is despite headlines for example that the approval times blow out at one major bank because its fax machines are being clogged (Herald Sun March 10, 2009). The banks' back office operations must be drowning in faxes, as testimony by the conveyancing industry provides in legions of stories of lost faxes.
Fax technology is redundant. Or it should be
If your office still does not own or use a scanner, 247Legal has done some bench testing on scanners and scanning options that might help you to cross over.
The bench test is a 15 page contract of sale using an enterprise and desktop scanner as well as a fax to email service. The scan test was timed from placing the document into the scanner or the fax
Toshiba Estudio 4511
| 37 seconds | $14,315 |
Fujitsu duplex fi-4120C
| 1 minute 55 seconds | $1,400 |
Mbox fax to email | 57 seconds** being the time spent to send the fax ** the Brother MFC fax scans to memory, then sends and it may be several minutes before you receive the email with PDF attachment | $10 per month plus cost of local call |
The Toshiba I would describe as the mothership won hands down. But for the price of a small car, you want to be pumping out volume. But then again this is a true multi function device, for a fully networked print, copy, scan solution.
The Fujistu is a great compact desktop scanner capable of scanning duplex. Having used this model for several years, the author can attest to its usefulness and reliability. The current model is the 6120, is faster than the 4120 and comes bundled with a full version of Adobe Acrobat which is a significant cost saving in itself.
If you are not ready to make the investment in a scanner of your own, there is an alternative that can transform your existing fax machine into a scanner. By subscribing to a fax to email service likembox.com.au, any business can convert their current fax machine to a scanner. Take any document, feed it into your fax, dial your mbox fax number, and voila a minute or two later, the sent fax will be back in your inbox as a "scanned" PDF. And the bonus is, because mbox is a fax to email service, all your inbound faxes can be delivered to you as email as well. Mbox provides an effective low cost alternative to buying a dedicated scanner. Its not quite retiring the fax, but its giving it a new lease of life. The basic mbox service costs $9.95 per month
Conveyancers and lawyers are in the paper business. Today, the scanner is a basic tool of trade. If you are not ready to buy, consider subscribing to a fax to email service to gain the benefits of the paper saving. Or if you can buy, buy the best your can afford. It will pay for itself many times over and it is part of the matrix that we call electronic conveyancing.
The Property Registration Authority (PRA) in partnership with the Law Society andIrish Mortgage Council has developed a new online system which will enable lending institutions to request the cancellation of registered charges by electronic means without the need to submit any paper to the PRA. The new system – known as eDischarges - will be more secure, efficient and transparent than the existing process and will eliminate many of the inefficiencies and delays currently experienced when mortgages have been redeemed.
Catherine Treacy, Chief Executive of the PRA said “The launch of this new system for processing discharges of charges in a completely paperless environment is public validation of a significant amount of work undertaken over the past two years. While planning and development work has been ongoing for several years this is the first public step on a journey that will ultimately lead to a complete system of electronic conveyancing in Ireland. All of the parties, particularly the staff in the PRA who have worked on the development of this system, can take great pride in their achievement. The PRA would like to place on record its sincere thanks for the contribution made by the Law Society and Irish Mortgage Council and our colleagues in the Revenue Commissioners and Companies Registration Office, to the successful delivery of the new eDischarges system.”
The development of an eDischarges capability by the PRA is central to the development of a national system of electronic registration of title (eRegistration). The launch of eDischarges will also mark the delivery of the first element of eConveyancing in Ireland.
Gabriel Brennan, Law Society eConveyancing Project Manager said “The Law Society is delighted to be involved in this exciting initiative and thanks the PRA staff and Irish Banking Federation (IBF)for working so closely with the legal profession on the design of this new system. As a result of this collaboration inefficiencies and delays in the release of registered charges will be eliminated. Also in conjunction with this project the Law Society and IBF have initiated a new streamlined procedure for requesting title deeds, redemption figures and discharge of a charge. Together these two initiatives represent significant reform of the conveyancing process. There remains, however, considerable work to be done to reach the ultimate goal of eConveyancing and the Law Society looks forward to building on this progress with the PRA and IBF in the coming years.”
Three lending institutions - Permanent TSB, AIB and KBC Bank - will launch the live system on the 30th March 2009 and, two weeks later on the 14th April, the system will be available to all lenders.
Pat Farrell, Chief Executive of IBF said “There was great appreciation amongst IBF members for the constructive nature of the working relationship with both the PRA and the Law Society. This dialogue has led to the first tangible milestone on the road towards a fully functioning eConveyancing system in Ireland. IBF welcomes the move towards a modern, paperless and streamlined conveyancing system. Ultimately, eConveyancing throughthe introduction of a technology driven process will benefit Irish consumers and other stakeholders in the form of enhanced consistency, transparency and reduction in time and costs. In the meantime, IBF looks forward to continued engagement with the PRA and Law Society to achieve further improvements to the conveyancing process.”
Source Sarah Long in Changes in land registry practice and procedure in other countries
Chris Merritt, Legal affairs editor | March 20, 2009
ANZ Bank will dump 500 back-office staff in Australia and shift the jobs to India by the end of the year.
An ANZ spokeswoman this morning confirmed that most of the jobs about to be scrapped were in Melbourne.
"In 2008, the size of the operation in Bangalore grew by around 500 people and it is reasonable to expect there will be some further growth in 2009," said an ANZ spokeswoman in a statement.
Go to BusinessDay's Jobs in Jeopardy index for the latest news on job cuts.
However, call centres will remain in Australia and New Zealand, the bank said.
The confirmation follows reports in the The Age last year that the bank had been advised by consultants to cut 620 jobs between January and September 2009, with 870 jobs identified for "offshore migration." At the time, the bank refused to quantify any local cuts.
The move will allow ANZ to focus more on its Asian business and confirmed the latest round of cuts in Australia would boost the 3000-strong workforce it already has in Bangalore.
Centralising the processing centre in Indian is part of the ANZ's plan to grow into a super-regional bank in Asia, as outlined by chief executive Mike Smith.
Late last year, the bank moved 500 back-office jobs to India as part of the transition. The jobs are separate from the 800 retrenchments ANZ announced in December affecting local employees.
Austock banking analyst John Buonaccorsi said ANZ's Mr Smith was "more aggressive" and "less sentimental" about moving back office jobs than his predecessors, as the bank moved to centralise its processing centre ahead of regional growth.
Mr Buonaccorsi said that typically, when a bank moved jobs to India, more positions were created overseas in the process because of the lower productivity of workers relative to their Australian counterparts.
Rod Masson, policy director at the Finance Sector Union, described the cuts "scurrilous".
"It shows contempt for the Australian community and in a more targeted sense for Australian workers and finance workers."
He called on the Government to address the issue of off-shoring by banks.
The Federal Government needs "to lay some conditions on the continued taxpayer support that’s being used to underwrite the risks to these businesses," he said.
Major banks often tried to hide the extent of processing happening outside Australia, he said, with local employees instructed not to reveal to customers what duties are being performed overseas.
"Fundamentally the banks are actually embarrassed they have to do this," he said.
"They’re quite happy to take the cost savings. But they’re embarrassed and understand there will be a public backlash should it be revealed."
czappone@fairfax.com.au
BusinessDay
Comment: my understanding is ANZ residential mortgages is being affected as follows
1. Mortgage and security preparation is effectively being offshored to Bangalore; and
2. Settlements are outsourced to an outside Australian company
SAI Global has failed to compulsorily acquire information services provider Espreon, managing to secure only a little more than two-thirds of the company in its recent takeover bid.
The takeover offer closed yesterday at 7pm, at which point SAI Global, an applied information services company specialising in risk management and compliance, had secured a 61.23 per cent relevant interest, well short of the required interest of more than 90 per cent for a compulsory acquisition. In addition, over 1 million shares (1.28 per cent) were the result of acceptances of the takeover offer made by SAI to Espreon shareholders.
Espreon today reported that SAI Global had secured 62.5 per cent relevant interest at the conclusion of the bid.
SAI chief executive Tony Scotton and chief financial officer Geoff Richardson have been nominated to join Espreon’s board, an intended move set out in the SAI Bidder’s Statement. Effective today, they have been appointed directors of the company following the Espreon board’s approval of the nominations.
Espreon’s board has experienced further changes with the resignation of three members, the retirement of two members and the appointment of a new company secretary.
Reported by Money Management : 12 March 2009 | by Amal Awad
Re: Outcome of SAI Global and Vectis off market bids for Espreon
COAG have posted on their website the timetable for a National electronic conveyancing system A single electronic system for completing real property transactions and lodging land title dealings and registration in Australia.
All jurisdictions: COAG to agree the form of the new legal entity for an e-conveyancing system by mid 2010
States and Territories: agree governance arrangements for new entity by mid 2010
2011 - 2012
States and Territories: commence the new e-conveyancing system by end 2011
"During the real estate frenzy of the past decade, mortgageswere sold and resold, bundled into securities and peddled to investors. In many cases, the original note signed by the homeowner was lost, stored away in a distant warehouse or destroyed."As the "victim" of possible foreclosure points out in the story:
"I'm going to hang on for dear life until they can prove to me it belongs to them," said Lovelace, a 50-year-old divorced mother who owns a $200,000 home in Zephyrhills, near Tampa. "I'll try everything I can because it's all I have left."It's probably time now for lenders to get rid of the paper once and for all.
Terry McCrann
February 24, 2009 12:00am
Hera;d Sun
The most stunning revelation in Fairfax Media's numbers was that it earned more from its online operations than from the two 'rivers of classified gold' - its two broadsheets, The Age and theSydney Morning Herald.
Even more tellingly, the single biggest component of the online profit has precious little to do with media in anything remotely like the traditional sense, far less journalism. And even less to do with Australia - it was the New Zealand Trade Me online advertising business.
Talk about climate change, in the half the two rivers ran about as full and fast as the Murray - generating just $47 million in profit before interest and tax (EBIT). In contrast, online generated $51 million, with around half that coming from Trade Me.
In the December 2007 period, the two broadsheets contributed $70 million or nearly double the $45 million that came then from the online businesses.
The broadsheets have been hit by two perfect storms with any realistic assessment suggesting they will only get worse this year and longer-term.
The first is the traditional reality that costs are locked-in, so what happens to revenue tends to flow straight through to the bottom line.
In the good times that's been fantastic. In the latest half though, a $21 million drop in revenue was matched dollar-for-dollar by a $21 million drop in EBITDA (earnings before interest, tax depreciation and amortisation).
Because of a rise in depreciation, it was even worse at the EBIT level - profit dropped by $23 million.
Online is less cost-inflexible and less capital-intensive. So depreciation took just $5 million of online's $56 million EBITDA, as against $23 million or nearly a third of the broadsheet's EBITDA.
The second storm is, of course, that fundamental erosion of print's classified base. The 'climate change' that the occasional 'flood' in a property boom is not going to prevent.
But nothing could more explicitly demonstrate the basic insoluble problem: that while the ads might be migrating to the online space, whether or not Fairfax keeps them, the profits don't flow with them.
Take out Trade Me across the ditch, and Fairfax made precious little online in Australia. But those revenues came with substantial costs.
But at last they are growing. Albeit mostly in NZ. Revenues in every other division were down, and in every case operating profit fell by more than the revenue drop.
And this, when the Australian economy was still in reasonable shape. At least, compared with what might come.
Fairfax will be praying - in the non-religious sense of course, that is de riguer these days and was on display again last Sunday - that the government's stimulus packages will work and quickly.
Fairfax, and its lenders. It has $2.5 billion of net debt and is uncomfortably close to its debt covenant limits.
Shareholders are merely bystanders in all this. There is no way Fairfax is going to go to them for fresh capital.