Thursday, December 06, 2007

Monty Python - "Cheese Shop"

The Players:
John Cleese - Mousebender;
Michael Palin - Wensleydale;
The Scene:
An Edwardian-style shop which carries the signs:
'Ye Olde Cheese Emporium';





Sir, I would like to lodge a caveat.

Sorry, fresh out of caveats

Application surviving proprietor?

No

Application Personal Representative?

No

Discharge of Mortgage

Aah, No

Mortgage?

No

Transfer, dare I ask?

............


That about sums up EC's long awaited 16 November 2007 open for business with Stage 2 financial settlements etc. I went knocking on their door the other day to sign up. It was monty pythonesque to a T. I was passed through several channels and finally put onto the person who could help with the signup. No go was the end game. Perhaps, just perhaps they might be in a position to accept subscribers next February. This is despite the justification of upping registration fees by 20 to 30% for over the counter dealings to encourage electronic uptake. My gripe is not with EC and their system, it is the blatant public rip off on jacking up fees by 30%.

From a pure conveyancing perspective, I was dead keen to give the system a road test by being involved with their trial. Even just to lodge a caveat. How can one really know whether the system that EC has built, using public funds, is any good? Given my personal experience in building online conveyancing systems, new systems will have flaws, there will be bugs but it is only through testing and use can you end up with a system that works. And one where users find the experience intuitive, dead simple and enjoyable. The user experience is what counts. Based on the demonstration disk EC has circulated, I am not confident the user experience is all that good. I did a short review in an earlier blog entry.

Gouda?


The reply

15 Feb 08. Since this blog entry, EC is open for business and you can now register your interest, sign up, undertake training and hopefully start transacting. BH

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