NZ e-dealing reports major outage

The NZ e-dealing system reported a major outage. Landonline was out of commission 30 November until the morning of 2 December 2005.

The disk failure at the "back end" which caused Landonline to be out of commission from 30 November until the morning of 2 December resulted from a disk microcode problem that affected the movement of data between the databases, their associated server processors and the storage area network hardware. Microcode, which is sometimes called firmware, is in almost every modern electronic device we use – it is not specific to the Landonline system. Our software and hardware suppliers have fixed the problem and fully analysed and reported the cause to management. They are of the very firm view the chances of this type of event re-occurring are extremely remote.

The full report