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Unfortunately this is where the issue lies, our settlement prep dept is in Bangalor India, this is why they do not guarantee the 10 day turn around time, but will try to get this done within that timeframel, I will keep on their backs.
I will get approx 3 days notification therefore it should give you ample time to book in settlement,
Thanks Bruce and apologies for the delay,
(name withheld)
Business Banking Manager
Australian & New Zealand Banking Group Limited
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