Thursday, November 26, 2009

Why does electronic conveyancing work in NZ and not Australia?



This comparative table explains a lot of things




In summary, New Zealand's electronic land registry system works.

Australia has the problem that it has 8 separate land title systems, rules and governing legislation. The banks work cross all borders. They cannot afford to buy into 8 electronic systems and also cope with 8 legacy manual systems.

For any government system of electronic conveyancing to work in Australia, the barriers to electronic conveyancing must be removed,


Elimination of the paper Title

The first barrier is the paper duplicate certificate of title. In NZ this was abolished in 2002, 4 years prior to introducing the e-Dealing system in 2006. It is an imperative the Australian jurisdictions introduce uniform legislation for the total elimination of the duplicate paper certificate of title. Wasn't this the system that Torrens had in mind in the first place in 1858? Yet what we have seen so far from NSW and Victoria is suggested hybrid systems of titles (a mix of paper and electronic). From the government's perspective, if the strategic goal is to automate the update of the Land Registry, first, the paper title must go.


Rationalisation of multiple jurisdictions

A single Land Register? Now this will never happen and e-conveyancing from a government point of view will always be hampered by

  • multiple jurisdictions, rules and legislation
  • multiple land registries
  • politics of change

Creating a single land register makes sense, but it can be assumed "it wont happen in our lifetime". The Law Council of Australia is promoting the harmonisation of land laws in Australia, but State politics being what it is, again it looks like it wouldn't happen without a national referendum giving the Commonwealth power to be responsible for land management. The State's power to manage land is tied in with its powers to tax land and collect duties for land transfers.

The approach of a single State going it alone has proved one thing, this didn't work. Victoria tried this and was brought to its knees when the major banks withdrew their support.

However, where there is precedence there is hope. There used to be six separate State based stock exchanges, whereas they were all replaced by the one Australian Stock Exchange and the States acceded control of companies legislation to the Commonwealth Corporations Law. We can only live in hope.


Settlement

Its a straight forward observation but Government is responsible for running Land Registries and land registers. Governements have never been involved in settlements. Why the change?

In NZ, settlements are still organised between conveyancers and lenders. New Zealands e-Dealing system still respects the boundary between industry and government functions.

Yet in Australia there still persists this strategic goal to combine the settlements with registration. Yet this approach is flawed on several levels. Logically this approach cannot work unless every lender and every conveyancer was using the system. A 10% uptake is not enough. Government would need to mandate the system. So why the change? The lesson is government needs to remain focused on registration, not settlements.


Lessons from New Zealand

We can therefore see why New Zealand's phased approach has worked.

  1. Single register
  2. No duplicate title
  3. E-dealing. (settlements not part of the system)
  4. Mandate


More importantly, NZ had the foresight to deal with the elimination of the paper title as the first priority issue, which they successfully did in 2002, 4 years prior to introducing the e-Dealing system in 2006.

Elimination of the duplicate certificate of title is the greatest barrier to electronic registration systems. It is pointless for government to build an electronic registration system unless the duplicate is abolished. In Victoria, we have had a preview of the pCT and eCT, which is a hybrid system of paper and electronic titles. It just does not seem to make sense, just like the concept of being half pregnant.


Australia needs to focus on the following priorities

  • Elimination of the duplicate certificate of title
  • Introduce the standard xml title search
  • Government restricts its side to registration matters
  • Industry to develop its own collaborative systems between lenders and conveyancers

The vision is industry has its own framework of collaborative systems (shared workspaces, visibility of loan statuses and settlement booking systems). In addition, industry's strategic goal ought to be Unattended Settlements. An industry system of Unattended Settlements would therefore seamlessly dovetail with government e-registration systems.

So you have to give credit to the kiwis. They have shown the aussies a thing or two about making electronic conveyancing seem easy. As it should be.

Tuesday, November 24, 2009

ANZ to shed staff as it restructures mortgage processing

ANZ is to shed 248 back office positions as it restructures its mortgage processing operations nationwide.

The job losses will come as the bank rationalises its network of mortgage centres in Sydney, Brisbane, South Australia, Western Australia, Northern Territory and Tasmania. About 150 jobs will absorbed by external providers contracted to take over certain document processing activities.

Others jobs will be relocated to Melbourne, while approximately 40 roles are expected to be exported to the bank's offshore processing centre in Bangalore, India.

In March, the bank ran into a political storm after it appeared to confirm speculation that it was to shift 500 jobs from its Melbourne back office and technology hub to its offshore development centre in Bangalore, which currently employs 3000 staff.

Responding to the political sensitivities, the bank in June committed to spend $10 million on a new support package for staff affected by offshoring.

Friday, November 20, 2009

Call-Centre Workers Suffer High Stress

WORKERS in the fast-growing call-centre industry face high, and unique, levels of stress, a survey shows.

More than 250,000 people, or about one in 40 employed Australians, work in call centres and more than a third are always or often stressed at work.

RMIT academic Ruth Barton, who conducted the survey for the Australian Services Union, said high stress resulted in high turnover of staff and absenteeism.

Among factors causing stress were unrealistic performance targets, abuse from customers, high call volumes, repetitive work, concern their jobs would go overseas and excessive monitoring from management.

Dr Barton said the industry was unique as workers had little control over the pace of their work. That could even extend to feeling under pressure not to go to the toilet. About 1500 call-centre workers were surveyed.

BEN SCHNEIDERS - The Age 19 Nov 09

Wednesday, November 11, 2009

Monash professor to head property laws review

VICTORIAN Deputy Premier and Attorney-General Rob Hulls has nominated the person to head a state-wide review of property law.

Monash University associate professor Pam O’Connor will oversee the first stage of the property law review that is set to update the state’s “archaic property laws and cut the mountains of red tape that surrounded them”, Hulls said.

“The Property Law Act is one of the most complicated, outdated and archaic pieces of legislation in Victoria and it is crying out for review,” Hulls said.

“The first stage of the review will also look at easements and covenants, which involve things like rights of way, sewerage and drainage, and affect most homeowners.”

Dr O’Connor’s appointment comes after Mr Hulls announced in August that the Victorian Law Reform Commission would be asked to review the state’s property laws and sought expressions of interest for the part-time Commissioner.

Hulls said the Property Law Review was a bold first step in the journey to overhaul Victoria’s property laws, which have for too long tied up people in red tape.

Dr O’Connor is associate dean at the Faculty of Law at Monash University, where she teaches property law.

“Dr O’Connor has demonstrated she has a strong conceptual grasp of the tasks required to fulfil this position, the strategic vision required to perform the review and combined with her broad knowledge of property law she is a very capable inaugural Commissioner of this review.”

11 November 2009 | by The New Lawyer